Shape, launch and grow the next generation of hospitality brands at Arcade!

About Arcade

Arcade is a brand-building machine. We grow, develop and scale hospitality brands, partnering with exciting, ambitious chefs and visionaries and using our in-house team to bring those visions to life. Our collective spans Arcade, Solis, Manna, Zylia and Studio Coffee, across sites including Covent Garden, Battersea Power Station, Tottenham Court Road with global openings coming later this year.

About The Role

We're looking for a Senior Content & Creative Manager to become the guardian of all visual and social media content across Arcade and every brand within our umbrella.

This person owns the creative output end-to-end: they're a brilliant copywriter and visionary thinker who can take a brief and turn it into content that genuinely cuts through, while also directing the wider ecosystem of agencies, freelancers and internal teams who help deliver it.

This isn't a purely hands-on-camera role, and it isn't a purely managerial one - it's both. You'll shoot and write content yourself when it counts, and you'll brief, manage and quality-control everyone else who touches Arcade's creative output, from paid media teams to external social agencies.

As a successful Senior Content & Creative Manager, you will:

Own the content and social strategy across Arcade and our portfolio of brands
Develop distinctive creative ideas and brand worlds
Set and protect our tone of voice and creative standards
Write sharp, engaging copy across channels
Concept, brief and direct photo and video shoots
Create fast, culturally relevant content when the moment calls for it
Lead and challenge agencies, freelancers, creators and paid media partners
Identify creators and influencers who genuinely fit our brands
Own our social channels and community
Build content plans around brand launches, new openings and key moments
Use performance and cultural insight to continually improve what we create

About You

A brilliant, versatile copywriter with a sharp editorial eye
You’ll have a strong portfolio and a clear understanding of what makes brands culturally relevant
A visionary and critical thinker who can translate a brief into standout creative confident directing and shooting photography and videography, including fast-turnaround iPhone content
Experienced managing external agencies, freelancers and paid media partners
A natural community manager, comfortable owning DMs and audience interaction
Deep knowledge of what performs on social - able to spot and create content that cuts through the noise
You’ll be strategic but hands-on, highly organised, commercially aware and comfortable managing multiple brands and priorities at once
Hospitality, food & drink, fashion or lifestyle brand experience preferred

Arcade is entering an exciting phase of growth, and this person will have genuine influence over how our brands are seen, experienced and remembered. If that sounds like you, we’d love to hear from you!

We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.

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